DRM Tool not working for Windows 10

K. Leaver 1 Reputation point
2021-04-29T00:30:21.73+00:00

OK, I got a machine just to run Windows 10 so I can run the Digital Right Update Tool and it does not work. I keep getting this error:

The pDRM service returned an invalid response, or no response was received.

PLEASE HELP!!

K.L.

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Anonymous
    2021-04-29T09:44:09.787+00:00

    Hi,

    What's the OS version of your windows 10? You can first do a clean boot and then check if the error still occurs. The following article talking about how to perform a clean boot in Windows, you can have a look:

    How to perform a clean boot in Windows

    Also run sfc /scannow to repair any corrupted windows files.

    If it still doesn't work, you may report this app to Microsoft here:

    https://www.microsoft.com/en-gb/p/digital-rights-update-tool/9nblggh52q93#activetab=pivot:overviewtab

    Best Regards,
    Candy

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