"Snipping Tool not working" error message

Question

I powered up a few minutes ago and this error message appeared:

But it IS working - I've just proved that by posting the above snip.

Is there a problem at my end or Microsoft's?

Answer 1

Hi Taffy087 and thanks for reaching out. My name is Joseph. I'm an independent advisor. I'll be happy to help you out today.

If that will happen again,

1. Right-click on the blank area of the taskbar and select Task Manager.
2. On the 'Details' tab, right-click 'SnippingTool.exe then select End task.
3. Reopen the Snipping Tool again.

You can also perform a clean boot to determine whether a background program is interfering with your Snipping tool app.

Perform a clean boot in Windows

Summary

A “clean boot” starts Windows with a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program. This is similar to starting Windows in Safe Mode but provides you more control over which services and programs run at startup to help you isolate the cause of a problem.

https://support.microsoft.com/en-ph/help/929135...

I hope this helps. Feel free to ask back any questions and let me know how it goes.

Thank you!

Answer 2

Hello Joseph. I followed your instruction and went to Task Manager but "SnippingTool.exe" wasn't there.

I did the obvious thing - to show you proof, I snipped what I saw and "Snipping Tool.exe" was there this time. Presumably it only appears there when it's being used? Here's that snip:

Is it relevant to my problem that UAC virtualization (whatever that is) is shown as Not allowed?