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Kernel-Power Critical Error

Anonymous
2020-07-15T23:55:38+00:00

I keep getting this Kernal-Power critical error multiple times a day on my pc. Any help would be appreciated. I just built this PC about 2 months ago and this error started happening about 2 weeks ago. At first it happened every 2 days and then started happening every day once a day about 5 days ago until yesterday, it happened 4 times in a row. I did a clean reset on my pc to see if there was any software causing issues and about 4-5 hours later it happened again, my PC just shut off and turned back on and shut off again and turned back on about 4 or 5 times before finally staying on. 

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

<EventID>41</EventID>

<Version>6</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2020-07-15T23:08:19.647164100Z" />

<EventRecordID>593</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>DESKTOP-V5PKMNQ</Computer>

<Security UserID="S-1-5-18" />

</System>

- <EventData>

<Data Name="BugcheckCode">0</Data>

<Data Name="BugcheckParameter1">0x0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">0</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

<Data Name="Checkpoint">0</Data>

<Data Name="ConnectedStandbyInProgress">false</Data>

<Data Name="SystemSleepTransitionsToOn">0</Data>

<Data Name="CsEntryScenarioInstanceId">0</Data>

<Data Name="BugcheckInfoFromEFI">false</Data>

<Data Name="CheckpointStatus">0</Data>

</EventData>

</Event>

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-07-16T00:18:16+00:00

    Hi Austin44, I am Rob, an independent and a 14 time and dual award MVP specializing in Windows troubleshooting and Bluescreen analysis. Please remember as independents we are not responsible for the development of Windows or the computer hardware and drivers. If you will work with me I will be here to help until the issue is resolved.

    The issues as you have described them sure sounds like a hardware problem and of course, you can't fix hardware with software methods.

    If the motherboard and other major devices are still under warranty be sure to contact their support, check their on-line docs and drivers, diagnostics and ask in their forums about any known issues. You may need repairs or RMA/replacements.

    ID41 & 141 are essentially the same.

    ID41 with no Bug_Check - The main cause of this issue as you have described is hardware-related :

    https://support.microsoft.com/en-us/help/202850...

    1. Over-Clocking -> best to reset ALL to the defaults especially while troubleshooting
    2. Memory (check thoroughly as indicated below).
    3. Power Supply (see below to ensure you have enough power).
    4. Over-heating - even if the overall temps are with-in specs a single component can be too sensitive to even the normal levels of heat and fault at a lower temp. Try adding a fan blowing into the case to reduce the effects of heat even more than the cooler usually does. Of course, ensure all built-in fans are running.

    A. Are you overclocking anything? If so STOP! OC can not only cause BSOD it can make troubleshooting virtually impossible.

    B. Have you installed any performance or OC software such as MSI Afterburner? Those change system settings during installation which are still in effect even when the program is not running. Even iCUE or other RGB hardware and/or software may be involved.

    C. After both A. & B. reset the BIOS back to the system/motherboard maker's recommendations.

    D. Be sure the SSD's have the latest firmware from their makers.

    E. Try removing and reseating all cards, memory, and cables (both ends when possible) - actually remove and replace - do not just snug (on a PC) and clean out the dust bunnies and vents. (Of course, remove ALL power prior to opening the case.) <-- Please do this as it is the number cause the issues you are experiencing (by far).

    F. Try adding a fan blowing on high onto the motherboard's CPU & GPU areas. The point is to increase airflow to maximize heat dissipation. <-- Please do this no matter how much cooling you have now.

    ====================================================

    After checking to determine the wattage of the power supply you will then need to check the requirements of the motherboard and devices. Usually, the video card is one of the major power users.

    How do I determine how big my power supply is?

    http://www.computerhope.com/issues/ch000800.htm

    Other good sources of information are the device makers' sites and their forums.

    eXtreme Power Supply Calculator

    http://extreme.outervision.com/psucalculatorlit...

    Power Supply Calculator

    https://www.newegg.com/tools/power-supply-calcu...

    Choosing the right power supply for your computer

    http://en.kioskea.net/faq/588-choosing-the-righ...

    How Do I Test the Power Supply in My Computer?

    http://pcsupport.about.com/od/toolsofthetrade/f...

    ====================================================

    Memory tests do not catch all errors such as mismatched memory (possible even for sticks that appear to be identical) and when faster memory is placed in the system behind slower memory. So it is best to also swap sticks in and out to check for those even if all memory tests fail to show a problem.

    To test RAM check here - let it run 4+ hours or so - over-night is best. < -- best method

    www.memtest.org

    MemTestX86 - Test RAM With

    http://www.tenforums.com/tutorials/14201-memtes...

    ======

    Running OCCT for Home Use (Free) and these Stress Tests may help indicate a cause.

    OCCT - Free for Home use

    https://www.ocbase.com/

    Running Stress Tests might help indicate a cause - use ALL of these.

    PC Stress Test free software for Windows 10

    https://www.thewindowsclub.com/pc-stress-test-f...

    =======

    Troubleshoot blue screen errors <-- read this link

    http://windows.microsoft.com/en-us/windows-10/t...

    If there are any memory.DMP files created in C:\Windows or xxxxxxxx.dmp files in C:\Windows\minidump then post those so I can analyze them.

    We can analyze the minidumps if you make them available from the OneDrive or other file sharing sites (such as MediaFire). If you have problems uploading the minidumps copy them to the Desktop or the Documents folder and upload them from there.

    One-Drive - Share files and folders and change permissions

    http://windows.microsoft.com/en-us/onedrive/sha...

    Upload photos and files

    http://windows.microsoft.com/en-us/onedrive/add...

    Zip or upload the contents of C:\Windows\minidump

    Use OneDrive to upload collected files

    http://social.technet.microsoft.com/Forums/en-U...

    Here to help,

    Rob

    Standard Disclaimer: Those may be non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Please let us know the results and if you need further assistance. Feedback definitely helps us help all.

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