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System information problem devices

Anonymous
2020-07-04T14:53:34+00:00

Just came across a subcategory called "Problem Devices" and it shows:

Device: High Definition Audio Bus

PNP Device ID: PCI\VEN_1002&DEV_9840&SUBSYS_8305103C&REV_00\3&2411E6FE&0&09

Error Code: 39

What could be the problem? And recently I updated my graphics driver software and lost my HDMI audio when connected to an HDMI device. Could that update be a reason for this? If not, how do I solve the HDMI audio issue and solve this "Problem Devices" issue?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-07-04T15:02:28+00:00

    Hello SheikhAmeen,

    My name is Alex. I'm an Independent Advisor and I'll be glad to help you today. Please check under " Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)" to see the recommended solution.

    Error codes in Device Manager in Windows:

    https://support.microsoft.com/en-us/help/310123...

    I hope this helps! Please let me know if you have any further questions.

    Sincerely,

    Alex Cruz

    Independent Advisor

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