0x80240023

Question

after reinstalling a clean windows10 and software to my ssd, microsoft Office-2007 0x80240023 keeps popping up in my up dates, want to keep O-7, dont use office much, but its comming to the end and want to keep what i have up to date,

Answer 1

Hi,

I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

D:>Err 0x80240023

for hex 0x80240023 / decimal -2145124317

WU_E_EULAS_DECLINED wuerror.h

The license terms for all updates were declined.

1 matches found for "0x80240023"

Did you decline the license terms when you were prompted to accept?

The first step would be to try resetting Windows updates using an automatic script. See:

http://www.yourwindowsguide.com/2015/12/windows...

Make sure you run the script as an administrator.

Please let us know if you need any assistance.

Disclaimer:

This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

Answer 2

So the Reset didn't work as well?

Please send us a screenshot of the update history.

Go to Start>Settings>Update and Securtity>View Installed updates.

Take a screenshot and post it in the next reply.

https://answers.microsoft.com/en-us/windows/wik...

all windows 10 pro works fine, its just my office 2007... help if you can please👍 do you need all my histery👍

It has failed a lot more than onscreen 😒

Answer 3

So the Reset didn't work as well?

Please send us a screenshot of the update history.

Go to Start>Settings>Update and Securtity>View Installed updates.

Take a screenshot and post it in the next reply.

https://answers.microsoft.com/en-us/windows/wik...

all windows 10 pro works fine, its just my office 2007... help if you can please👍 do you need all my histery👍

Answer 4

So the Reset didn't work as well?

Please send us a screenshot of the update history.

Go to Start>Settings>Update and Securtity>View Installed updates.

Take a screenshot and post it in the next reply.

https://answers.microsoft.com/en-us/windows/wik...

Answer 5

Hi,

I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

D:>Err 0x80240023

for hex 0x80240023 / decimal -2145124317

WU_E_EULAS_DECLINED wuerror.h

The license terms for all updates were declined.

1 matches found for "0x80240023"

Did you decline the license terms when you were prompted to accept?

The first step would be to try resetting Windows updates using an automatic script. See:

http://www.yourwindowsguide.com/2015/12/windows...

Make sure you run the script as an administrator.

Please let us know if you need any assistance.

Disclaimer:

This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

no i just reinstalled office with my code, it done all the other office updates bar for one, it all worked before...👍