Windows Live Mail

Question

Hi, I having problems with WLM. I have two HP laptops one of which has a battery problem and finally gave up the ghost. Both laptops have windows 10. The old one which is now past it was running windows 7 until the windows 10 installation  but had no problems with Windows Essentials. I loaded Windows Essentials on the new one from the program I saved. However WLM worked ok except it could not send replies nor start new email. After exploring other remedies I uninstalled the program, deleted all WLM files and checked the registry for cling on's. I then downloaded another WLM from a community web site. Now when I install the program it stops and a messages pops up to say cannot install. An unknown error occurred Error: 0x800c0006 Source: PhotoCommonLang. Try again or Close.

WLM is an excellent email program and I would not like to go to another. Outlook,com does the job but it is web based or it has to be purchased.

Is there a solution to this problem?

Regards

Arthur Cooper

Answer 1

Glad to hear it.

Messenger is not working ...

That's not really surprising - Messenger was discontinued back in 2013! You should uninstall it to avoid problems in the future: Start > Run > type wlarp and Enter.

Answer 2

Done. Again thank you very much for your assistance.

Regards

Arthur

Answer 3

Hi Firedog, thank you it took a while but Windows Live is now loaded and works. Messenger is not working but that is not an issue.

Now I have to load all my contacts. Some of my emails are lost but again no issue.

Again thank you for your assistance

Arthur Cooper

Answer 4

I then downloaded another WLM from a community web site. 

That sounds a bit dodgy.

The error you're seeing indicates a language discrepancy. Here are two links to the official downloads:

http://web.archive.org/web/20170112124505/http://wl.dlservice.microsoft.com/download/C/1/B/C1BA42D6-6A50-4A4A-90E5-FA9347E9360C/en/wlsetup-all.exe

http://web.archive.org/web/20160423192125/http://wl.dlservice.microsoft.com/download/1/9/4/194B1919-A211-441F-BC0E-34F6B533B876/en-gb/wlsetup-all.exe 

The first is quite a bit bigger (about 135MB), for Universal (and US) English. The second is British English only, about 105MB. Check the size of the one you used, then try the other one of the two linked above.