how to resolve error Code: 0x80070005 in microsoft store

Question

i  am unable to update or download any app from my microsoft store app  .it shows error Code: 0x80070005 . i have done all reset ,troubleshoot  microsoft store  and uninstall and reinstall it but nothing worked so please anybody help me . when i troubleshoot my microsoft store app it shows Hanging or crashing apps Not fixed

 error so please anyone help  here are my troubleshoot report.

Answer 1

Hello DINBANDHUSAH,

I noticed you reported my answer does not resolve the issue, and I want to make sure I answered your question completely and accurately.

**Make sure Windows Update and Background Intelligent Transfer services are available and running.

Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

Double-click Background Intelligent Transfer Service.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, click Restart

Double-click Windows Update.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, click Restart

Double-click Workstation.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, click Restart

Close the Services window and try to install updates again.

If still doesn't work, Please try to Perform a Repair Install of Windows 10 with an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while preserving your personal files, settings and installed applications. The in-place upgrade will also bring you the latest Windows update 2004.

Reset Windows Update in Windows 10

https://www.tenforums.com/tutorials/24742-reset...

**Few things to check on the PC

Important: Back up your personal data and files to an external hard drive, USB thumb drive, or cloud location (such as OneDrive) before you begin any reinstall of Windows 10.

Ensure you are signed in or have administrator rights to do a repair install

Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting

Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade

Kindly try to use the media creation tool.

https://www.microsoft.com/en-us/software-downlo...

Download the media creation tool and save it to your computer.

Open the tool and select Upgrade this PC now.

Make sure to select Keep personal files and apps.

It might take some time to install Windows 10. Your computer will restart a few times, Make sure you don’t turn off your PC.

Kindly let me know if this helps or if you have any further concerns.

Sincerely

John DeV

Independent Advisor

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

Hello DINBANDHUSAH,

I'm John an Independent Advisor and a Microsoft user like you. I want to apologize if you encountered this issue. I understand you have a problem with Microsoft Store can't download apps. Did you made any changes recently? When was the last time it's working properly? What is your current Windows version and edition? press Start then search Settings, select System then About.

**Reset the Microsoft Store cache

Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.

Note

A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

**Check the Microsoft Store Install Service

Press the Windows Key + S and type in services.msc.

Find the Microsoft Store Install Service and double click, If the status is Running, click Restart

If Disabled, change it to Automatic, click Start and click OK.

**Reset the Microsoft Store app in Windows 10

Open Settings.

Go to Apps -> Apps & features.

On the right side, look for Microsoft Store and click it.

The advanced options link will appear. Click it.

On the next page, click on the Reset button to reset Microsoft Store to default settings

Uninstall the Store:

Press Windows key + X

Click and Run Windows PowerShell as Administrator

Now Type: get-appxpackage *WindowsStore* | remove-appxpackage

Enter then proceed to reinstall Store

Reinstall the Store:

Press Windows key + X

Click and Run Windows PowerShell as Administrator

At the command prompt, copy-paste the following then hit Enter:

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Launch again your MS Store

If doesn't work, Please proceed with the method below.

1. Press WIN+R to open Run then type: %appdata%

On the address bar, Click AppData > Local > Packages

2. In there look for the folder Microsoft.WindowsStore_8wekyb3d8bbwe and renamed it to Microsoft.WindowsStore_8wekyb3d8bbwe.old

If a pop-up dialog box appeared preventing you to rename the folder don't close it yet, Open Task Manager then find Microsoft Store on the list. Right click then End Task then immediately press Try Again on the dialog box.

Proceed to Reinstall the Store via Powershell

Restart your PC then Launch Microsoft Store

I hope this helps! Kindly inform me if my suggestions does not solve the problem. I can provide another solution for you to try.

Sincerely

John DeV

Independent Advisor

Answer 3

i am unable rename the folder Microsoft.WindowsStore_8wekyb3d8bbwe to Microsoft.WindowsStore_8wekyb3d8bbwe.old because it doesn,t happen after many clicks  after closing microsoft store in task manager so help me

 so i have still this issue

Answer 4

Hello DINBANDHUSAH,

Thank you for updating me that information. I'm sorry it didn't resolve the issue. What is your current Windows version and edition? press Start then search Settings, select System then About. I need to know this information.

Please try to create a new local administrator account then check if you can download any apps there.

https://support.microsoft.com/en-us/help/402692...

On the New local administrator account, Navigate to this path:

Note: Make sure hidden items is checked under View Tab in File Explorer

C:\Users\UsernameOftheMainAccount\AppData\Local\Packages

In there look for the folder Microsoft.WindowsStore_8wekyb3d8bbwe and renamed it to Microsoft.WindowsStore_8wekyb3d8bbwe.old

Kindly let me know if this helps or if you have any further concerns.

Sincerely

John DeV

Independent Advisor

Answer 5

previously i have 20H2 VERSION OF WINDOWS BUT A FEW MOMENTS AGO I RETURNED TO PREVIOUS VERSION OF 2004  OF WINDOWS I HAVE DONE ALL THESE THINGS BUT NOTHING WORK