hotmail account

Ginny Mejia 6 Reputation points
2021-04-30T09:28:58.087+00:00

am working with a IPhone 12 and IPad and since monday 23rd Hotmail ahs been suspended. Now asking me to upgrade to jNew Version. All I want is my Hotmail free service, as in the past.

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Anonymous
    2021-04-30T13:01:48.21+00:00

    Outlook.com (hotmail) is not currently supported here on QnA. They're actively answering questions in dedicated forums here.
    https://answers.microsoft.com/en-us/outlook_com/forum/oemail

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  2. Leila Kong 3,706 Reputation points
    2021-05-03T06:56:03.077+00:00

    Hello @Ginny Mejia ,

    1.Is your hotmail account blocked?

    2.The upgrade to Outlook.com from Hotmail is automatically done for All Hotmail customers.
    Did you receive any email telling you to upgrade to New Version? Please check if the link goes to Microsoft.

    Microsoft usually has a green shield on the sender's name.

    93291-green-shield.png

    and you might see a lock in the URL / address line

    93292-lock.png

    These indicate that the email is coming from Microsoft / legit sender.

    FYI:
    https://answers.microsoft.com/en-us/outlook_com/forum/oaccount-oother/is-it-mandatory-to-upgrade-from-hotmail-to-outlook/ad2e1159-e06a-4710-8be9-76fc898077a3
    https://answers.microsoft.com/en-us/outlook_com/forum/osecurity-osafe/microsoft-e-mail-account-will-be-suspended-if-you/7458185d-7ee8-4496-a556-26bbd6e57116

    Best regards,
    Leila


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  3. Anonymous
    2021-05-03T13:02:40.19+00:00

    Any progress or updates?

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