Problem Installing Azure Explorer on Linux VM; Not Able to Connect Storage Explorer to password manager

Darrell Kent 66 Reputation points
2020-06-19T14:11:04.773+00:00

I am attempting to install Azure Explorer on an Azure Linux VM (version 18.04).

I ran this sequence on Linux:

sudo apt-get update && sudo apt-get upgrade -y
sudo apt install -y libgconf-2-4 libgnome-keyring-common libgnome-keyring0
sudo snap install storage-explorer
sudo snap connect storage-explorer:password-manager-service :password-manager-service

All ran with no error. But when I launch Azure Explorer, I get the message asking me to connect AE to password manager.

If it helps . . . the Linux VM is brand new.

Would be grateful for any advice.

Azure Storage Explorer
Azure Storage Explorer
An Azure tool that is used to manage cloud storage resources on Windows, macOS, and Linux.
241 questions
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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Accepted answer
  1. deherman-MSFT 35,321 Reputation points Microsoft Employee
    2020-06-23T00:03:47.9+00:00

    @Darrell Kent Sorry you are still having difficulties. I have been doing some testing and what finally worked for me is outlined here. Seahorse can be installed by running the following:

    sudo apt-get update  
    sudo apt-get install seahorse -y  
    

    You can then open it by going to Application Finder and searching for and opening Password and Keys.

    Hope this helps!

    ----------------------------------

    Please do not forget to "Accept the answer" and Upvote on the post that helps you, this can be beneficial to other community members.


3 additional answers

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  1. Manu Philip 17,351 Reputation points MVP
    2020-06-19T15:30:19.4+00:00

    Hello @DarrellKent-0398,
    Glad to see that you started trying storage explorer. Please go through the additional requirement to resolve the issues as below:

    Storage Explorer requires the use of a password manager, which may need to be connected manually before Storage Explorer will work correctly. You can connect Storage Explorer to your system's password manager with the following command:

      snap connect storage-explorer:password-manager-service :password-manager-service
    

    Please mark as "Accept the answer" if the above steps helps you. Others with similar issues can also follow the solution as per your suggestion

    Regards,

    Manu

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  2. Manu Philip 17,351 Reputation points MVP
    2020-06-19T15:37:05.373+00:00

    Again,

    First check if you are able to find the Password Manager installed. Keyring password would be saved as default (Check under application finder). I guess, this is not there for you.

    Then, update the Ubuntu machine and install gnome keyring with the below command:

    sudo apt-get update
    sudo apt-get install -y gnome-keyring
    

    Open Storage Explorer after running the commands, it would ask for the keyring password. Use e the same password for easy remembering. This is one time activity and you are done

    Please mark as "Accept the answer" if the above steps helps you. Others with similar issues can also follow the solution as per your suggestion

    Regards,

    Manu


  3. Sumarigo-MSFT 45,406 Reputation points Microsoft Employee
    2020-06-22T10:30:47.48+00:00

    @Darrell Kent Firstly, apologies for the delay in responding here and any inconvenience this issue may have caused.

    May I know which version on Azure Storage Explorer are you using?

    Have you tried to un-install and re-install Azure Storage Explorer? For latest versions and Hot Fixes, please refer here: https://github.com/microsoft/AzureStorageExplorer/releases

    Just for clarification: Have referred to the suggestion mentioned by https://github.com/microsoft/AzureStorageExplorer/issues/1887
    If you are still encountering this problem after trying the suggestions than I would recommend to post your comments along with the screen shot, We would like to follow-up there?

    Hope this helps!

    Kindly let us know if the above helps or you need further assistance on this issue.

    ------------------------------------------------------------------------------------------

    Please do not forget to "Accept the answer" and Upvote on the post that helps you, this can be beneficial to other community members.