Hi Graham
I am Dave, an Independent Advisor, I will help you with this . . .
Microsoft released the KB5000802 update that has caused a lot printer related problems, most people's PC's are going to blue screen then the user tries to print, other people are experiencing blank areas on the printed media
1
The download for the Show/Hide on the Microsoft website is showing a 404 error, you can get that from this web page in the meantime:
https://www.tenforums.com/tutorials/8280-hide-s...
2
Microsoft have released two patches for these bugs, in updates named KB5001567 and KB5001649 which you can download from the links below
Patch for blank areas on the Printed Media:
https://www.catalog.update.microsoft.com/Search...
Patch for Blue Screens when printing
32 bit:
http://download.windowsupdate.com/d/msdownload/...
64-bit
http://download.windowsupdate.com/d/msdownload/...
Please Note, some people are reporting this patch from Microsoft does not fix the blue screen when printing, if that happens to you, uninstall KB5000802 and pause your updates for 7 days, to give them a chance to resolve this bug
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