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My Visual studio trial has expired and during that period I didn't signed in and I couldn't, so I tried signing in now that my license has expired. But for some reason I can't I have tried many options that I have searched for so far to no avail.
Methods that I have tried:
The visual studio sign in doesn't appear to me and just proceeds to go the error saying: "we could not refresh the credentials for the account. The browser based authentication dialog failed to complete."
Reason: The server or proxy was not found.
I'm a student that is starting to learn the ropes in the program
If anyone can help or any suggestions it would really help out a lot
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Dear customer, according to the error message “the server or proxy was not found”, please open the default browser and make sure you can access https://login.microsoftonline.com with the current account, check if it causes by the network restriction or firewall. If it can successfully sign, please close VS and delete all files under this path: C:\Users\user name\AppData\Local.IdentityService, open VS and select the menu Help-->Seed Feedback-->Report a Problem to sign in.
I have tried what you said but it doesn't work for me the .IdentityService file I deleted just pops back up whenever I open VS again and the option "select the menu Help-->Send Feedback-->Report a Problem to sign in" does not appear for me. I have even tried making IE 11 my default browser still didn't work and and even tried disabling my firewall for good measure but sadly didn't work as well.
Thanks for your update, can you successfully login https://login.microsoftonline.com using the default browser IE11?
Please try to close VS and open the Developer Command Prompt for VS 2019 as administrator, run the command: devenv /resetuserdata to clean up the user cache data and retry this.
How did you uninstall VS before?
I can successfully login from IE11 as well as from google chrome and microsoft edge, I have tried running the command prompt as admistrator and running the command but the sign page still appears blank and leads to the error.
I have uninstalled VS 2 times and tried updating and repairing it to no avail.
Please try to close VS and delete and rename the folder: %LocalAppData%\Microsoft\VisualStudio\16.0_xxx, restart VS to test it. If this issue persists, please try to use the command: cleanup.exe -f to completely uninstall VS and reinstall it.
I have tried doing that process but it didn't do anything I have no idea why though a friend did told me that since my laptop on was windows 7 some it's network features don't support the proxy of VS 2019. Hopefully maybe he's right and I'll be upgrading to a new windows I guess....,worth a try to fix it at least
Thanks for your sharing, if this issue persists after you upgrade the Windows, please feel free to let us know.
Dear customer, may I know whether your issue has been solved or not? If not, please share it in here. We can work together to figure it out.
well it took some time, but I'm relieved to say that it worked. I guess windows 7 doesn't support some network proxy features of the visual studio 2019 version
We are so glad to hear that your issue was solved and thanks for your sharing, would you mind posting it an answer? That will help other community members who meet the similar issues to easier search this helpful information, thanks.