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Server 2019 Datacenter will not update

Dave 21 Reputation points
2021-04-30T16:47:15.663+00:00

This is a virtual server, in AWS EC2, it is part of a patching group and has been since November.

Last 2 patch days this server has not patched and has given a Timeout error in AWS.

When logging into the server, it was sluggish, I tried to run systeminfo | find /i "boot time" thinking it had been a while, and the command never finished (one of my guys tested it too in their RDP same issue) and the updates section gave a generic error.
Rebooted it
Tried the updates and got this error "There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800705b4)".

I checked event viewer for the patch times and there was nothing that indicated it even attempted to start, if I go back 3 patch days i find the normal references of starting completion rebooting etc. So it behaves as though it never received the request to run updates.
Went back into AWS Run Command and launched the patch manually from there, 2.5-3 hours later it said it failed due to Timeout.
Also cannot run patching manually on that system after the reboot.

Any thoughts or suggestions?

Windows for business | Windows Server | User experience | Other

Answer accepted by question author

Anonymous
2021-05-01T00:30:58.9+00:00

Also try
sfc /scannow
dism /online /cleanup-image /restorehealth
https://learn.microsoft.com/en-us/windows/deployment/update/windows-update-resources#reset-windows-update-components-manually

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  1. Dave 21 Reputation points
    2021-05-03T14:00:53.617+00:00

    Dumb question, for a server in production, do I need to wait for after hours to do these? Not sure if it will bog anything down, or if there is a file that is repaired will it potentially cause issues with running processes?

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  2. Anonymous
    2021-05-03T12:56:03.683+00:00

    Any progress or updates?

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  3. Dave 21 Reputation points
    2021-05-01T00:20:06.8+00:00

    So far, 1404 wont even install, just sits there "searching for updates on this computer" spun until it timed out. Didnt have a chance to test the other, but odds are i wont touch that until Monday as this is not critical. I will follow up Monday, thanks. Any other suggestions im happy to read and try them.

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  4. Anonymous
    2021-04-30T18:00:50.503+00:00

    Might try manual download and install the latest SSU
    https://www.catalog.update.microsoft.com/Search.aspx?q=KB5001404

    followed by the latest cumulative update.
    https://www.catalog.update.microsoft.com/Search.aspx?q=KB5001342

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