Windows 10 kernel power 41 error

Question

Hello,

I am kinda new to this so I'm just going to tell you what my problem is exactly. Everytime I start up my computer after I wake up in the morning, the screen flashes for 1 second and then it's just black for 3 seconds. That pattern repeats until I restart it three times and start windows from the troubleshooting menu. When the screen is working and I reboot it, there's no flashing whatsoever. It's always when I leave it off for the night and turn it on the next day. It has definetly got something to do with the kernel power 41 error because when I go into my event viewer, There's always a kernel power 41 error when the screen is flashing. I haven't found a way to fix it yet, although I tried everything I cold so I would appreciate some help from you guys! Thanks in advance!

Answer 1

Thank you for your reply! I really appreciate it. Well a few weeks before the issue started I did a fresh reinstall of windows 10 on my pc due to my prior installed version not functioning well. The issue just appeared. I also updated all my drivers, except my graphics card which I downgraded to an older version of the drivers for it because some people said that it fixed the issue for them. I also can't seem to really find other people that have the same issue.

Answer 2

Hi Ada -

Thanks for the response.

The screenshot that you provided came from the device manager correct?

Please try to perform in-place repair on the computer. In-place repair/upgrade or repair reinstall is a process of re-installing Windows without touching any of your applications or personal files. In this way if there's any data corruption, damaged system files or missing system files on your computer, this repair will fix or repair them.

To start we need to download an ISO file of Windows 10 and save it to your computer. Please follow the instruction on the link below to create an ISO file

https://support.microsoft.com/en-us/help/402819...

After the ISO is created, follow the instructions on the link below created by PaulSey, Microsoft Agent, on how to perform repair install on your computer.

https://answers.microsoft.com/en-us/windows/for...

This process will take some time to complete so you need to be very patient in waiting until the process completes. Once done , restart your computer and check if the issue is resolved.

Regards,

Kevin B.

Answer 3

Well I've already reinstalled the display adapters but the issue stays. And yes, I've tried the methods from the other forum but none of them work. But I've noticed something odd while going through my device manager. The cpu dropdown menu shows me that I have 12 CPUs installed although I only have one built into my computer. I think that is what causes the issue. I can't uninstall them though. I've tried it and restarted my computer multiple times, but it just doesn't work. Here's a screenshot:

Answer 4

Hi Ada -

Thanks for the response.

Can you try to update the graphics card driver of your computer to its latest driver version and check if it will help resolving the issue.

Update the Display Adapter driver on your computer

Press windows key + X

Select Device Manager

On the device manager, locate and expand display adapters

Right click on the display driver that is currently installed

Select Update Driver

Select search automatically for drivers

Windows will search for an available driver software online

Wait for the process to complete

Check if everything works fine

Also, did you try to follow the suggested steps on the link that was provided? If not, please try to follow the steps and check if that will help resolving the issue.

Regards,

Kevin B.

Answer 5

Hi Ada -

I'm Kevin B. Independent advisor and a Windows user like you. I do apologize for the inconvenience that you experiencing right now, let me help you sort things out.

What was the last changes made on the computer before the issue started?

Please click on the link below and follow the steps suggested by Allan Mej, Microsoft Agent, for a possible resolution of the issue that you have.

https://answers.microsoft.com/en-us/windows/for...

Feel free to reach back if you need further assistance

Hope this will help and have a bless day!

Thanks.

Kevin B.

Independent advisor