Why is my certificate, badge and transcript not available?

Vanessa Munro 1 Reputation point
2021-05-01T15:46:52.243+00:00

I passed my AI-900 exam on Tuesday (27th April) and although I have managed to get my badge through credly I have not been able to view my transcript or certificate through the dashboard. It comes up with the error 'sorry we could not find you certification profile. '

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
23,820 questions
No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Dave Patrick 329.4K Reputation points Microsoft MVP
    2021-05-01T16:15:00.767+00:00

    Microsoft Certification Program is supported on their own forums. I'd logon here with same credentials used for testing
    your Microsoft Certification dashboard

    and if not found you can request help with profile linking / merge in dedicated forums here. (Participate\Ask A Question)
    Certification Profile/Certification Dashboard
    Certification Profile/Incorrect/Missing Information
    Certification Profile/MCID Assistance
    Certification Profile/Account Linking

    --please don't forget to Accept as answer if the reply is helpful--

    No comments