Forgotten Pass Phrase

Question

Forgot my pass phrase.. I see a lot of suggestions on the forums but don't see any real answers to the question how do I get in so I can change my pass phrase.

I can't get passed that to do any key commands..

Thanks

Dennis

Answer 1

Thank you Luciano  I can take it from here.

thanks for your help

Dennis

Answer 2

Thanks for the feedback.

Since the tips above didn't work, try the steps below:

Media creation tool

To download the tool and create a boot disk from another computer, use the link:

https://go.microsoft.com/fwlink/?LinkId=691209

When downloading, accept the license terms, after clicking on the option Create installation media for another computer. Disable the Use the recommended options for this computer option and click Next after selecting:

1- Language: (Your local language).

2-Edition: (Select the Edition of your System) - If it is Windows 10 Home or Professional, select Windows 10, being Windows 10 Home Single Language, choose Windows 10 Home Single Language (You will find the Edition information in your Equipment Manual)

3-Your processor architecture: 32-bit or 64-bit

There are 02 options to Download Windows 10

Flash Drive (Pendrive): Before selecting this option, format the Pendrive.

ISO file: Upon completion, software that burns DVD will be required.

After you have the Windows 10 Media or Pendrive, follow the next procedure:

1. Insert the DVD or Pen drive with the installation of Windows 10;
2. Make the equipment start the boot through it; (If you do not know how, check in the equipment manual how to change the boot order to start with the DVD or Pen drive, as you use it).
3. As soon as the Windows installation screen loads, click Next and the Repair button will be available;

Select Troubleshooting> Command Proint.

Now enter the following paths:

1- copy d:\windows\system32\utilman.exe d:\ (Press Enter)

Type Yes (Press Enter)

2- copy d:\windows\system32\cmd.exe d:\windows\system32\utilman.exe (Press Enter)

Type Yes (Press Enter)

Now exit Command Proint and restart your computer

Click "Exit and continue".

When restarting on the login screen, go to the bottom right corner and click on "Ease of access" to open a new CMD screen.

Now type the following command:

control userpasswords2

A new screen will open, click on the user name and then click on "Reset password".

Create a password of your choice.

Press "OK" to confirm the password and then "OK" again and close Command Proint now just enter the new password to enter the system.

Then repeat the procedure to return the file to the source:

1. Insert the DVD or Pen drive with the installation of Windows 10;
2. Make the equipment start the boot through it; (If you do not know how, check in the equipment manual how to change the boot order to start with the DVD or Pen drive, as you use it).
3. As soon as the Windows installation screen loads, click Next and the Repair button will be available;

Select Troubleshooting> Command Proint.

Now enter the following paths:

1- copy d:\utilman.exe d:\windows\system32\utilman.exe (Press Enter)

Type Yes (Press Enter)

I await news.

Answer 3

No... I didn't get anything but the Reset and the other two options that go with it... when I pick the reset, it just reboots the computer and comes up at the same place "enter pass phrase"  Just took me in a circle...

Dennis

Answer 4

Hello how are you?
Welcome to the Microsoft Community!

My name is Luciano L., I am here to help you in the best possible way.

About your question, you can visit the following link:
https://support.microsoft.com/en-us/windows/res...

If it still doesn't work, post more details here so I can give you more suggestions about the problem.

I await news.

We are always available!