Error code 52

Question

The error code is quoted as follows "Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52"

I have read every post about this and the many fixes but i have yet to find a "fix" that works for me

Windows 10 recently upgraded from windows 7

Time of this report: 4/3/2021, 14:54:50             Machine name: DESKTOP-KRV204A               Machine Id: ****         Operating System: Windows 10 Home 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)                 Language: English (Regional Setting: English)      System Manufacturer: Dell Inc.             System Model: Studio XPS 435MT                     BIOS: Default System BIOS (type: BIOS)                Processor: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz (8 CPUs), ~2.7GHz                   Memory: 12288MB RAM      Available OS Memory: 12280MB RAM                Page File: 4552MB used, 10158MB available              Windows Dir: C:\Windows          DirectX Version: DirectX 12      DX Setup Parameters: Not found         User DPI Setting: 96 DPI (100 percent)       System DPI Setting: 96 DPI (100 percent)          DWM DPI Scaling: Disabled                 Miracast: Available, with HDCPMicrosoft Graphics Hybrid: Not Supported DirectX Database Version: 1.0.8           DxDiag Version: 10.00.19041.0546 64bit Unicode

Card name: AMD Radeon R7 370 Series        Manufacturer: Advanced Micro Devices, Inc.           Chip type: AMD Radeon Graphics Processor (0x6810)            DAC type: Internal DAC(400MHz)         Device Type: Full Device (POST)          Device Key: Enum\PCI\VEN_1002&DEV_6810&SUBSYS_73701682&REV_00       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

the only way i can play games is by restarting using advanced trouble shooting and using the f7 code to disable requiring authorized signatures. I have done everything upto and including a clean install using a windows 10 boot disk.

Answer 1

Hi Y. I'm Greg, awarded MVP for eleven years, Volunteer Moderator, and Independent Advisor here to help you until this is resolved.

The Display driver is so important here that merely updating it is sometimes not enough. So let's try everything possible to get it working correctly:

First make sure you have updated the Display driver from the Dell Support Downloads web page for your exact Dell Service Tag from the sticker on the PC. Put it in here: http://www.dell.com/support/home/us/en/19/Produ...

To find Service Tag: https://www.dell.com/support/contents/us/en/04/...

If necessary first remove the old driver using DDU https://www.wagnardsoft.com/content/ddu-guide-t... (not necessary with Microsoft Basic driver which is a placeholder if nothing else is available) and/or install in Safe Mode with Networking (so you have internet), or Safe Mode, accessed by one of these methods: https://www.digitalcitizen.life/4-ways-boot-saf...

While there check also for newer chipset, BIOS/UEFI firmware (very important), network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...

or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...

or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.

You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

Then you will know you've tried everything in addition to Windows Update drivers.

Adjust the screen resolution until it fits and looks best at Settings > System > Display.

If this doesn't help then contact Dell Support as they cannot stick you with hardware that won't use a signed driver:

https://www.dell.com/support/incidents-online/u...

I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post resolved your problem, I will keep working with you until it's resolved.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Answer 2

Let me ask my colleagues to help us with this. There might be another workaround. Please wait for them to respond as I'll release this question.

Answer 3

Yes to Lacrumbs question but that was prior to a Clean Install of Windows 10.

In response to Bianca the advanced boot options is what i've been doing to circumvent the issue but some games require signed drivers. The upper and lower limit trick didn't work Either when i tried it.

Answer 4

Hi, I'm Bianca, an Independent Advisor.

Sorry to hear you are experiencing this issue. I also understand that you already have tried many fixes but still getting the same error. I hope I can help you get this sorted out.

I'm not sure if you already have tried this but I do not want to miss important troubleshooting steps. A colleague of mine was able to provide the steps that worked on another user. This might help you too. Please follow the steps on this link: https://answers.microsoft.com/en-us/windows/for...,(Code%2052%22.

I hope this helps. If not, let me know if this does not work or if you've tried this already. I might have another possible solution to try after this one.

Answer 5

Any 3rd party anti virus, security, cleanup programs EVER installed on the computer?