Plugin doesn't load

Question

Tried opening up pdf files on chrome and edge neither works

Answer 1

For the meantime, I would suggest you try to Check if the PDF plugin is enabled. To do this, please follow the steps below:

1. In the address bar enter chrome://extensions and press Enter.
2. When the list of plugins appears, click on Details.
3. Locate the Chrome PDF Viewer and make sure that it’s enabled.
4. If you see Adobe PDF Plug-In For Firefox and Netscape in the list of plugins, make sure that you disable it by clicking the Disable button next to the plugin name.

I hope it helps!

Please Let me know if you have more questions, I'll be more than happy to assist you further. and if none, please feel free to rate me :)

source: https://windowsreport.com/couldnt-load-plugin-c...

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Answer 2

Hi [Evelyn]

How are you? I hope you are doing good.

Welcome to Microsoft Community. I am Juliet, an independent advisor. It's my pleasure to help you today. I know how frustrating this may be for you but I'll do my best to help you :)

Is there an error message that pops out when you try to load plugins?

Answer 3

Have you tried Adobe Reader DC?