appfabric caching service stopped sharepoint 2013 suddenly

asked 2021-05-03T09:29:04.063+00:00
Leili vazietan 106 Reputation points

hi

appfabric caching service stopped sharepoint 2013 suddenly and some user can not log in to share site

when i checked : users' access will be automatically and suddenly removed

pls help me

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  1. answered 2021-05-04T01:19:59.303+00:00
    JoyZ 17,881 Reputation points

    @Leili vazietan ,

    Start the Distributed Cache service by using Central Administration, then grant user permission again to check the result.

    1. In Central Administration, click Application Management.
    2. In Service Applications, click Manage Services on Server.
    3. On the Services on Server page, locate the Distributed Cache service.
    4. If the Distributed Cache service is stopped and you want to start the service, under Action, click Start.

    More information:

    https://learn.microsoft.com/en-us/sharepoint/administration/manage-the-distributed-cache-service#to-start-and-stop-the-distributed-cache-service-by-using-central-administration


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