appfabric caching service stopped sharepoint 2013 suddenly

Question

hi

appfabric caching service stopped sharepoint 2013 suddenly and some user can not log in to share site

when i checked : users' access will be automatically and suddenly removed

pls help me

Answer 1

@Leili vazietan ,

Start the Distributed Cache service by using Central Administration, then grant user permission again to check the result.

1. In Central Administration, click Application Management.
2. In Service Applications, click Manage Services on Server.
3. On the Services on Server page, locate the Distributed Cache service.
4. If the Distributed Cache service is stopped and you want to start the service, under Action, click Start.

More information:

https://learn.microsoft.com/en-us/sharepoint/administration/manage-the-distributed-cache-service#to-start-and-stop-the-distributed-cache-service-by-using-central-administration

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