The Windows Server 2019 is restarting randomly Shutdown Reason: Kernel API

Dener Souza 6 Reputation points

The Server is restarting randomly, in the event logs I have the information below;

The kernel power manager has initiated a shutdown transition.

Shutdown Reason: Kernel API

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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  1. Dave Patrick 426.4K Reputation points MVP

    Something here may help.

    --please don't forget to Accept as answer if the reply is helpful--

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  2. Leila Kong 3,691 Reputation points

    Hello @Dener Souza ,

    Is your Windows license expired? Did you activate the license?
    What is the Event ID of the error message?
    Can you try to Replace the PSU and see if the problem goes away?


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  3. Leila Kong 3,691 Reputation points

    Hello @Dener Souza ,

    Just checking in to see if the information provided was helpful.
    Please let us know if you would like further assistance.

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  4. Dave Patrick 426.4K Reputation points MVP

    Just checking if there's any progress or updates?

    --please don't forget to Accept as answer if the reply is helpful--

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  5. 2021-11-26T15:32:24.213+00:00

    Same problem.
    Server 2019 with activated license is going to shutdown randomly without a known reason.
    Any idea?
    It's a VM and the host-support tells me, the reason must be within the VM.
    I think so too because another VM with Win10 is running fine without random-shutdown.

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