an error occurred while trying to create a file in the destination directory: setup was unable to create the directory

Question

"an error occurred while trying to create a file in the destination directory: setup was unable to create the directory" now what i do? I installed this game to another PC and laptops, it is working on another computes but my laptop has this problem!!!!

Answer 1

Hi, I'm Bianca, an Independent Advisor.

I suggest that you run the System File Checker to check if there are corrupted files which might be causing this problem.

To run it, follow these steps:

Open Command Prompt and Run it as administrator. Select Yes to make changes on the prompt where it will ask for changes to be made to your PC.

Type this command: DISM.exe /Online /Cleanup-image /Restorehealth

Then press Enter

Wait for the message that says "The operation completed successfully."

Type another command: sfc/scannow

Then press Enter

After the verification is complete, restart your PC and see if you have the same problem.

Please let me know if this does not work or if you've tried this already. I might have another possible solution to try after this one.

Answer 2

I did like that but it's not working, still facing the same window!

Answer 3

To narrow down the source of the problem, please start Windows in Safe mode. There are a few ways on how to do it and you can choose on how to proceed. Follow the steps here: https://support.microsoft.com/article/92c27cff-...

See if you have the same problem when on Safe mode. Let me know what happens after.

Answer 4

I started Safe boot but what should I do now?

Answer 5

Are you able to see or get the game working on Safe mode?