MS connected cache install issue

Question

Hi, anyone knows why we get error code 13631517 when trying to configure MS connected cache?

Here's what we get in the doincsetup.log
SMS_DP$\Ms.Dsp.Do.Inc.Setup\Install.ps1 : Delivery Optimization In-Network Cache (DOINC) install failed (ReturnCode: 13631517)

At line:1 char:1

• \SMS_DP$\Ms.Dsp.Do.Inc.Setup\Install.ps1 -CacheNodeIdParam 3mbf3jES ...

Thank you in advance and don't hesitate if you have any questions

Answer 1

Hi,

Thank you very much for your feedback and sharing. We're glad that the question is solved now. It may help others who have similar issue. Here's a short summary for the problem.

Problem/Symptom:
The Microsoft Connected Cache (MCC) server component installation fails with error code 13631517 when enabled for distribution points.

Solution:
The solution is to apply below hotfix:
Microsoft Connected Cache component fails to install on Configuration Manager current branch

If you have any questions in future, we warmly welcome you to post in Microsoft Q&A forum again. Thanks again for your time.

Best regards,
Simon

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Answer 2

Yes, sorry it fixed the issue and connected cache is now getting content for our devices.

Answer 3

someone on reddit pointed me to this fix
https://support.microsoft.com/en-us/topic/microsoft-connected-cache-component-fails-to-install-on-configuration-manager-current-branch-1522b86f-2ab4-4229-b380-17ab6ec75034

will try on Wednesday and update results.