Zebra Printer Issue

Question

Zebra Printer Issue

Anonymous

When I am trying to print from windows 10 (OS Build 1904) , screens turn to blue death screen and throws an error PC into problem. I see that it starts after I installed latest security update KB000802. What's the permanent solution for this without uninstalling the update.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Answer 1

Hello keyur_7687,

I'm John an Independent Advisor and a Windows user like you. I'll be happy to assist you today. What is your current Windows version and edition? Press Start and click Settings (Gear icon), select System then About.

Recent updates in March (KB5000802) caused error when attempting to print to certain printers. Microsoft released the fix update KB5001567 for version 2004 and 20H2.

Please try to install the KB5001567 optional update

Press Start then click Settings(Gear icon)

Select Update and Security > Windows Update

Download and install the KB5001567 optional update

Or please try to download and install the update manually from the Microsoft Update Catalog.

Here is a direct download link for Windows version 20H2 - 64 bit system

2021-03 Cumulative Update for Windows 10 Version 20H2 for x64-based Systems (KB5001567)

http://download.windowsupdate.com/d/msdownload/...

Here is a direct download link for Windows version 2004 - 64 bit system

2021-03 Cumulative Update for Windows 10 Version 2004 for x64-based Systems (KB5001567)

http://download.windowsupdate.com/d/msdownload/...

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Share via

Zebra Printer Issue

1 answer