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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 21%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Hello,
I have forms which have a mixture of text, checkboxes and radio buttons.
While using the UI tool and running layout, it fails to recognize certain checkboxes and radio buttons.
Strangely, the accuracy seems to be better in image based pdfs as compared to text based pdfs for both radio buttons and checkboxes.
It sometimes recognizes the radio buttons as O and checkboxes as X (text rather than selection marks).
Is there any way to solve this issue either by training or modifying the input pdf?
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 77%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY9%3C/text%3E%3C/svg%3E)
Hello,
Thanks for your feedback here. Could you please share the sample PDF if that is not confidential so that we can do a investigation? Thanks.
Regards,
Yutong
Hello,
You can find the form at the following link:
https://edocs.dhs.state.mn.us/lfserver/Public/DHS-7108-ENG
If you run this through the UI tool, it doesn't recognize checkboxes/radio buttons on some pages.
Thanks
Thanks for the information, we are investigating internally and will let you know soon.
Regards,
Yutong
Hello, was there any update on this? A timeframe would be really helpful. Thanks.
Hello,
I have forwarded this case to engineering team, will let you know by the end of today if I can get a roadmap for it
Regards,
Yutong
Update here, I have forwarded this issue to engineering team for fixing. However at this moment I don't have any ETA for it. Will do another update once I get any response. Thanks for the patience again.
Regards,
Yutong
Hello, just checking in to see if there was any kind of update?
Sorry, no at this time, so I will do a second escalation to product team to speed up. Thanks for the patient.
Regards,
Yutong
Hello, checking in again if this was still in the pipeline?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 14.000000000000002%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Thanks for your feedback here
Hello,
Sorry I can not find your alias according to the profile. Do you have a roadmap for it? I have reached to Neta as well.
Regards,
Yutong