Intune Lost Device

Michael Lewis 1 Reputation point
2021-05-04T04:38:42.287+00:00

thanks for the help

Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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  1. Lu Dai-MSFT 20,986 Reputation points Microsoft Employee
    2021-05-04T06:46:12.29+00:00

    @Michael Lewis Thanks for posting in our Q&A.

    For this issue, when we wipe a device, it restores a device to its factory default settings and this device will not be managed by intune. So, we can't see this device in intune portal and can't find the device information, such as device ID or hardware.

    Hope it will help.


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  2. Pavel Yannara Mirochnitchenko 6,911 Reputation points
    2021-05-04T08:30:45.407+00:00

    When you wipe a device, but don't delete the device ID from Autopilot devices, and the user tries to install new OS manually, he will end up to the organization sign-in screen if he has network access established at the OOBE state. This creates a funny chaos to the theft and no harm for you.

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