Intune Lost Device

Michael Lewis 1 Reputation point

thanks for the help

Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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  1. Lu Dai-MSFT 28,341 Reputation points

    @Michael Lewis Thanks for posting in our Q&A.

    For this issue, when we wipe a device, it restores a device to its factory default settings and this device will not be managed by intune. So, we can't see this device in intune portal and can't find the device information, such as device ID or hardware.

    Hope it will help.

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  2. Pavel yannara Mirochnitchenko 11,626 Reputation points

    When you wipe a device, but don't delete the device ID from Autopilot devices, and the user tries to install new OS manually, he will end up to the organization sign-in screen if he has network access established at the OOBE state. This creates a funny chaos to the theft and no harm for you.

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