AutoUpdate for Office on Mac 2016 doesn't install updates

GERHARD LORTZER 21 Reputation points

My current Office (PowerPoint, Excel, Word, Outlook) 2016 version installed is 16.12.18041000. AutoUpdated identified more recent version is available: 16.16.20101200 for PowerPoint, Excel and Word. But when I select UpdateAll and wait through the download and install phase, I see that the newer releases have not been installed and AutoUpdate suggests to install the updates (all to no avail). I'm running MacOS 11.3.1 (BigSur) on an iMac Retina 5K, 27-inch late 2015.
Any help will be appreciated.

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emily Hua-MSFT 27,521 Reputation points


    Please note, Microsoft support for Office 2016 for Mac ended on October 13, 2020.
    Based on my research, version 16.16.20101200 is the final version of Office 2016 for Mac, your current version 16.12.18041000 was released on April, 2018.

    You may try the following steps to check whether you could update Office for Mac.

    1. Download the latest version of Microsoft AutoUpdate tool to have a check. You may get this tool from "More about Microsoft AutoUpdate" which is the last part of article "Update Office for Mac automatically".
    2. If it does not work, please uninstall Office completely, then click Download links of version 16.16.27 (20101200), install the verison of Office and then check for updates again.
    3. Besides, you could also try to click Download link for update package of October 2020 release, version 16.16.27 (20101200) to download update packages, check whether you could update to this version directly.

    Any updates, please let me know.

    If an Answer is helpful, please click "Accept Answer" and upvote it.
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    1 person found this answer helpful.

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