Realtek Microphone Array?

Anonymous
2021-08-17T13:47:27+00:00

Okay, so. I'm using an Acer Nitro 5, specific model AN515-55. I'm trying to only use my headset's microphone, but there's no option. Only the Microphone Array, which I'd rather not use, alongside my headset being detected as headphones. The only option to change things around for me is the Realtek Audio Console which doesn't seem to be much help. The specific model of the headset I use is the Turtle Beach Recon 70, if anyone is able to help.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-08-17T14:22:48+00:00

    Good Day Cody,

    My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

    Here's the steps you can try.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Sound and Video Game Controllers

    -Look for Audio driver that was installed

    -Right click and Update

    -Look for "Browse my computer for driver

    -Let me pick drivers available drivers

    -Choose an old driver and use it.

    Make sure the the headset is connected and proceed with these steps.

    -Go to Control Panel

    -In Control Panel, select Large icons from the View by drop down menu.

    -Select Sound.

    -Select the Recording tab

    -Right click the Headset Microphone and click Enable.

    -Right-click it again and select Set as Default Device.

    -Right click Microphone and click Properties.

    -Click the Levels tab, then drag the volume slider towards the largest value.

    -Click OK

    -Click Advance Tab

    -Uncheck the box to "Allow application to take exclusive control on this device"

    Restart your computer and check.

    If issue persist proceed with these steps.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Sound and Video Game Controllers

    -Look for Audio driver that was installed

    -Right click and Uninstall.

    Once uninstalled, go to these links below and download and install the driver.

    https://global-download.acer.com/GDFiles/Driver...

    https://global-download.acer.com/GDFiles/Driver...

    Once downloaded and installed, restart your computer and check.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.


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  2. JosephT71 8,935 Reputation points
    2021-08-17T15:01:22+00:00

    You are already using your headset mic.

    As long as you set it as "headset" in realtek audio console's device advance settings --- you will be using the headset mic.

    You can verify it by lightly tapping your headset mic, the signal meter should jump.

    15 people found this answer helpful.
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