Loosing connection of my Azure VM when connecting to Cisco Meraki Client VPN

Sachin Tyagi 1 Reputation point
2020-06-20T13:27:11.93+00:00

I have a windows 10 Virtual machine. I'm successfully accessing it using RDP. But when I am connecting to Cisco Meraki Client VPN, i loose connection to my machine. Please help me or let me know any other information is required. I'm not a tech guy.

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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Azure Virtual Network
Azure Virtual Network
An Azure networking service that is used to provision private networks and optionally to connect to on-premises datacenters.
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  1. Vinicius Deschamps 201 Reputation points
    2020-07-08T18:54:59.317+00:00

    Hi Sachin,

    I'd recommend that you check the Networking configuration on your Virtual Machine as it sounds like when connected to the Cisco Meraki Client VPN your Public IP changes, and it is not allowed to access the Azure VM.

    While connected to the VPN, please access https://www.whatismyip.com/ and take note

    1. Go to the Azure Portal, and go to Virtual Machines
    2. Find your Azure VM, and click at Networking, then verify if your Public IP is listed there
      11589-check-vm-networking.png
    3. If your IP is not there, consider click Add inbound port rule
    4. Then, fill like the following image
      11559-add-inboud-rule-configured.png
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