Getting message "No app installed to open this" on Intune enrolled Android

cesoup27 Campbell 1 Reputation point
2021-05-04T17:45:53.583+00:00

On an Android phone enrolled in Intune, when a user clicks on a link in their Outlook email, they get the message "No app installed to open this". There is no app protection policy to that is assigned to Android devices yet (we're in the testing phases), so I'm not sure what is causing this behavior. This device is enrolled as personally owned with work profile. If anybody could provide any insight to me, that would be greatly appreciated.

Thanks in advance

Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
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  1. Admin Michael Campbell 6 Reputation points
    2021-05-11T17:46:35.377+00:00

    This is resolved. I simply did not have the app in the app list.

    1 person found this answer helpful.

  2. Lu Dai-MSFT 28,366 Reputation points
    2021-05-05T05:11:38.74+00:00

    @cesoup27 Campbell Thanks for posting in our Q&A.

    To clarify this issue, we appreciate your help to collect some information:

    1. Is there any browser such as Microsoft Edge that can open the link in the device?
    2. Could you please check if situation will occur in un-enrolled android device?

    If there is anything update, feel free to let us know.


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