Getting message "No app installed to open this" on Intune enrolled Android

asked 2021-05-04T17:45:53.583+00:00
cesoup27 Campbell 1 Reputation point

On an Android phone enrolled in Intune, when a user clicks on a link in their Outlook email, they get the message "No app installed to open this". There is no app protection policy to that is assigned to Android devices yet (we're in the testing phases), so I'm not sure what is causing this behavior. This device is enrolled as personally owned with work profile. If anybody could provide any insight to me, that would be greatly appreciated.

Thanks in advance

Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: A Microsoft solution area focused on providing organizations with a cloud solution that supports their real-world needs and meets evolving regulatory requirements.
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  1. answered 2021-05-05T05:11:38.74+00:00
    Lu Dai-MSFT 20,896 Reputation points Microsoft Employee

    @cesoup27 Campbell Thanks for posting in our Q&A.

    To clarify this issue, we appreciate your help to collect some information:

    1. Is there any browser such as Microsoft Edge that can open the link in the device?
    2. Could you please check if situation will occur in un-enrolled android device?

    If there is anything update, feel free to let us know.

    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

  2. answered 2021-05-11T17:46:35.377+00:00
    Admin Michael Campbell 1 Reputation point

    This is resolved. I simply did not have the app in the app list.