Windows 10 Upgrade failed FIRST_BOOT SYSPREP_SPECIALIZE

Question

Hi all,

I currently want to upgrade a desktop pc running Windows 7 32 Bit to Windows 10 using the upgrade assistant. But the upgrade failed with the following error:

0xC1900101 - 0x30018 failed in FIRST_BOOT phase with an error during SYSPREP_SPECIALIZE operation.

I have uploaded some log files here:

https://secufiles.com/7ozc/Logs.zip

Do you need some more information about the system?

Answer 1

Thanks. There are a couple of things that may be problematic in your case, one of the reasons being your motherboard being incompatible with Windows 10. Is it possible to install windows 10 directly?

Answer 2

Thanks for the response. I have checked that and IIS was not installed in Windows features :(

Answer 3

Thanks. Is IIS enabled in windows features? Disable that and try again. If you are not able to disable that let us know.

2021-08-02 08:38:19, Error CSI 00000108 (F) Generic Command ErrorCode: 80004005 Executable: iissetup.exe ExitCode: 340 Phase: 38 Mode: Install (first install) Component: Microsoft-Windows-IIS-SharedLibraries-GC, Culture=neutral, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=x86, versionScope=NonSxS[gle=0x80004005]

Answer 4

Thank you for your response. Please find the requested log files here:

https://itskasper-my.sharepoint.com/:f:/g/personal/rkasper_its-kasper_de/EqKMV7O3u-JArO0urzhhgAgBxlXL491mAeNSTNa3Hz4Svw?e=ooC2PV

Answer 5

Hello R0,

I am Sumit here to assist you with this question.

The device install log was OK. Can you please share Setupact and Setuperr?

Let us check the Installation log to find why the update failed. Please share the following logs. Please paste the Path in Run directly as the folders may be hidden(Win+R).

The Panther logs. Files named Setupact.log and Setuperr.log from the following path:

C:$Windows.~BT\Sources\Panther

The Rollback logs: These usually are created if Windows Update rolls back. Files named Setupact.log and Setuperr.log from the following path C:$Windows.~BT\Sources\Rollback

Troubleshoot Feature update Installation failures

https://answers.microsoft.com/en-us/windows/for...

To upload files here, see the following article. You must copy the logs to the desktop first and then upload them.

How to share diagnostic files/logs on the Microsoft community

https://answers.microsoft.com/en-us/feedback/fo...

As the log size might be large consider zipping everything before uploading.