Share via

Windows 10 Update button not working

Anonymous
2021-08-04T05:06:52+00:00

I have an older 6th gen i5 laptop I did a fresh install of windows 10 and it’s currently on 21H1 and while updating it after a restart it has a list of updates waiting to be downloaded but when I click the download button nothing happens I’ve tried a handful of tricks to try and get it to download them, but nothing is working, the troubleshoot feature says there is nothing wrong however even after restarting it still says to hit download. Another note, it gives me the option to update and restart, but when I click that it restarts but doesn’t install anything or give any indication that something is being installed. Any help would be much appreciated.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. John DeV 163.8K Reputation points Independent Advisor
    2021-08-04T05:38:28+00:00

    Hello GamingPalico,

    Good day! I'm John and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Please let me know if you have tried the methods below.

    **Make sure Windows Update and Background Intelligent Transfer services are available and running.

    Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

    Double-click Background Intelligent Transfer Service.

    If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

    Double-click Windows Update.

    If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

    **Please try to run SFC and DISM to check for any system errors and corrupted files.

    https://support.microsoft.com/en-us/help/402652...

    After that, restart your computer

    **Reset Windows Update Components

    https://www.tenforums.com/tutorials/24742-reset...

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments