That Microsoft account doesn’t exist. Enter a different account or get a new one.

George Jackiewicz 1

This has been like a "circle jerk"

I have a 365office subscription through GoDaddy. Tried using that login for Microsoft and received the subject headline error.

Added the the new email used to family account, which I never wanted. Try to sign in again and am told that email doesn't exist. Try to sign in with phone number, "That number is already in use."

What's the deal?

George Jackiewicz 1 Reputation point

2021-05-05T00:57:39.877+00:00

P.S. already received the email and accepted, "*** the invited you to join their family." which I had
Kael Yao-MSFT 37,676 Reputation points Microsoft Vendor

2021-05-05T06:09:50.133+00:00

Hi George.

According to your description, your question is related to Office 365 account.
However, currently this topic is not supported in Microsoft Q&A forum.

It is recommended to create a new thread on this forum: Microsoft community

The reason why we recommend posting appropriately is that you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.

Thanks for your understanding and hope the issue will be resolved soon.

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That Microsoft account doesn’t exist. Enter a different account or get a new one.