BSOD issue

Question

Hi, I've over the past couple weeks received 3 BSOD's. At least 2 of the times it happened while I was playing League of Legends, but I usually have quite a few other apps open as well, such as Firefox, Spotify, Discord etc. I have two dmp files. The latest one is the one I'm 100% sure is a BSOD as it happened just now. The second one I'm unsure whether that was also a BSOD or not (but maybe Windows will only produce .dmp files after a BSOD?).

I switched to Firefox a couple weeks ago as well, and the latest dmp file says the process that crashed is Firefox. But the other one mentions vmmem (I am using VMs for Docker development). But as I said, I am unsure whether the second one was actually a BSOD.

Latest dmp (100% BSOD): https://drive.google.com/file/d/11_8h9lOBdNwkQMJjnzIN_tr1H41u8ZSj/view?usp=sharing

Other dmp (Unsure if BSOD): https://drive.google.com/file/d/11crcplhb3nxZh06t8rwe3RsiXNZoG3_q/view?usp=sharing

Answer 1

Hi ，Bmandk

Welcome to Microsoft Community.

Thanks for your detailed description, the analysis from the blue screen log you provided is as follows:

mcupdate.dll. is a library file related to the motherboard. Corresponding to the current motherboard or chip driver, check whether the official website of the brand machine has the latest driver to download and install.

It is also recommended to consult the technical support of the brand machine to see if the version number of the BIOS has been updated.

I hope this reply could address your question, or if you will have any  question on it, please feel free to let me know.

Best Regards,

Hinata

Microsoft Community Support Specialist