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unknown screen recorder

Anonymous
2022-02-16T17:28:28+00:00

New installation of Windows 10 on a new computer. There is a screen recorder that has taken F10 as a hot key and I can't assign it in any programs. I can't find any place to change settings or for that matter that it even exists. It's not in the startup folder or listed in the remove programs. I can't find it in task manager. I don't even know what it's called. If it use F11 a flag appears saying "Recording has Started" F11 again and flag says "Recording is Saved" the videos do appear in my videos folder. Ideally I just want the app GONE, I have my own app for that. I really hate apps that I have no control over.

I have game box turned off.

Windows for home | Windows 10 | Settings

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  1. David-M 115.4K Reputation points Independent Advisor
    2022-02-16T18:04:49+00:00

    Hi somewhereinusaRB,

    I'm David, and I'm happy to help you.

    Perform a clean boot to see if any third-party program in the background is causing this behavior. Follow the instructions carefully.

    https://support.microsoft.com/en-us/topic/how-t...

    If the behavior does not occur after a clean boot. In this same article, there is a technique to help you identify which program is causing this in "How to determine what is causing the problem after you do a clean boot".

    After finding the cause or if it does not help, return to normal boot as instructed in "Reset the computer to start normally after clean boot troubleshooting".

    I hope this helps. Feel free to ask back any questions.

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