Bluetooth completely disappeared from Windows 11. No Device Manager. No On/Off Switch

Question

Hi, just while I was using my PC on Windows 11, my Bluetooth randomly shut off, and I went to see what went wrong. The on/off switch is gone, the additional options are gone, the Bluetooth drivers are missing from Device Manager, troubleshooting detects no Bluetooth, I tried restarting Bluetooth support in services, and all of that for no luck. I've had Bluetooth working just fine since I first installed Windows 11 on its opening, and suddenly my computer forgot it even existed. I'm pleading immensely for solutions to return Bluetooth.

Answer 1

Good Day Theonlytman2,

My name is Carlo, I am also using Windows 11 pc and community member like you. Let us work together to sort this out.

Here are the steps you can try.

-Go to Settings

-Click System

-Click Troubleshoot then “additional troubleshooter

-Look for Bluetooth , click it and run the troubleshooter.

Once done proceed with these steps.

-Press Windows Key + R

-Type Services.msc and hit enter

-Look for "Bluetooth Support Service"

-Set it to start then Automatic.

-Go to Device Manager

-Expand the Bluetooth

-Look for Bluetooth driver that was installed

-Right click and Update

-Look for "Browse my computer for driver

-Let me pick drivers available drivers

-Choose an old driver and use it.

Restart your device, then check the Bluetooth

if issue persist, let's download and install the Bluetooth driver

What is the exact model of your computer for me to check.

To check the system model proceed with these steps.

-Press Windows key + R

-Type msinfo32 and hit enter.

-Look for the System Model and Manufacturer and post it here.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

Answer 2

Holy guacamole! That worked for me too. Same thing. Woke up to absolutely no bluetooth.

Reboots, looked at BIOS changed settings in services.

SHIFT+Shutdown

Unplug power, count to 4, plug back in.

Power back up...bluetooth has returned.

Many thanks to you both!

Answer 3

Hello there, Carlos!

As I said earlier, Device Manager, Bluetooth Troubleshooter didn't detect Bluetooth's existence. Although what did help was doing a full shutdown via shift. I also disconnected the PC's power source. Bluetooth is back and running as normal. Thank you very much for the help.

Sincerely,

Theonlytman2.

Answer 4

Good Day Theonlytman2,

I appreciate your time getting back to to this thread, it appears that you rated my response as unhelpful.

Let's update and install the dedicated driver of your device to prevent it from happening againg in the future, possibly the driver is outdated.

Here's how to check your device model

-Press Windows key + R
-Type msinfo32 and hit enter.

-Click System Summary
-Look for the System Model and Manufacturer and post it here.

Have a wonderful day ahead and stay safe.

Sincerely,
Carlo T.