I cannot create a minecraft java profile name

Anonymous
2022-02-09T12:36:21+00:00

I purchased the Xbox gaming service today.

The game asked me to set up an profile, but when I click the "that's me" button, there is no respone.

Please help. Thanks.

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2022-02-09T13:13:52+00:00

    -Hi, my name is Claudeir, I'm happy to help you!

    Lately I've seen users with similar problems, as this is an issue exclusively with Minecraft Luncher and it's probably an issue involving your account, you should go directly to the game's support, as we are only community users and non-employees.

    Access:

    https://help.minecraft.net/hc/en-us

    If necessary open a ticket:

    https://help.minecraft.net/hc/en-us/requests/ne...

    -Feel free to leave your opinion, marking as answered if the answer helped, or leaving more details so that we can continue the service, this is very important to us.

    Graciously,

    Claudeir

    15 people found this answer helpful.
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  3. Anonymous
    2022-03-25T12:58:13+00:00

    My boyfriend just bought the game and is having the same issue, any luck yet?

    7 people found this answer helpful.
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  4. Anonymous
    2022-03-25T13:45:47+00:00

    I had the exact same problem a few days ago. Later that day I tried again and it was fine. So I guess it just needs a bit of patience.

    11 people found this answer helpful.
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  5. Anonymous
    2022-03-29T04:16:22+00:00

    Hello.

    I spoke with a Minecraft Support worker who suggested I go to the link through a browser on my phone and create my username there. Once I did that, I went back to my PC and it had saved it under my Minecraft account, both online and on the Minecraft Launcher. From there on, it downloaded and it completely installed.

    I believe it is a desktop issue at the moment, but hope this helps anyone else dealing with the same issue!

    76 people found this answer helpful.
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