Azure Translator
An Azure service to easily conduct machine translation with a simple REST API call.
427 questions
Azure Translator - Polish Auto-Translate
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 45%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
James Block
21
Reputation points
We have recently used the Azure translator for Polish chats and have had feedback that the translations provided could be considered rude.
According to the person I spoke to, Polish is very strict about the formal use of “you” (tu/lei), and it’s translation of tickets to “biletu/biliety” is also considered to be wrong.
The text is being very informal (apparently it comes across as almost rude to a native)
ci should be Ci, or better replace that sentence with “Jak mogę Państwu pomóc?”
Text often refers to Biletu or Bilety – apparently these are translations that are more applicable to airline or plane tickets - in Polish we should just use Ticket
The sentence to prompt an end user to provide a ticket number is very badly worded. The suggestion from the team would be to use this: ”Proszę podać numer ticketu, a ja sprawdzę jego status”
Hope you are able to assist, I spoke with our Microsoft Account Manager who recommended we post here. Thank you
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 45%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
GiftA-MSFT 11,171 Reputation points2021-05-05T19:01:20.7+00:00 Hi, thanks for your feedback. We are sharing this feedback with the product team, will keep you updated.
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GiftA-MSFT 11,171 Reputation points
2021-05-26T14:52:43.377+00:00 Hi, quick follow-up. Are these automatic prompts or are you using the API for development?
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James Block 21 Reputation points
2021-05-27T08:22:41.447+00:00 Hi there, we are using the Azure translate inside a Chat Bot that is accessed via Teams. The screenshot is an example of what an end user was seeing.
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James Block 21 Reputation points
2021-07-23T07:52:50.987+00:00 Hi there, we are using the Azure translate inside a Chat Bot that is accessed via Teams. The screenshot is an example of what an end user was seeing.
Any further information required from us?
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GiftA-MSFT 11,171 Reputation points
2021-07-23T20:33:07.047+00:00 Hi, thanks for reaching out:
The comment regarding the informal text was validated by a native Polish linguist. The phrasing in the chat window uses informal register, but it is by no means inappropriately used here or considered rude. It uses the familiar language (singular “you” versus plural/more polite “you”). Regarding the sentence prompt, if the prompts are automatic, then it should be addressed with the chat team.
Hope this helps.
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