Hi N. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.
Use this handy right click shortcut which installs a Take Ownership shortcut to your right click menu to use in cases like this on files and folders which won't cooperate:
https://www.askvg.com/add-take-ownership-option.... The only warning is to not use it on C:\Windows folder files as this will compromise security.
If not then uninstall the app and reinstall it to your choice of folders to get access.
Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.
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