question

Azazel90-6698 avatar image
3 Votes"
Azazel90-6698 asked FilipHeens-7040 answered

Organization customization enabled but not really?

I'm trying to import pst files into a new O365 tenant. The tenant already has multiple user accounts with payed (Office 365 E3) licenses, it's not a trial. Users are sending/recieving emails properly. As far as I know, to be able to import the pst files, I need to give my admin account the "Mailbox Import Export" role first, like this:

  1. Open an admin powershell

  2. Use command Connect-ExchangeOnline to connect to the tenant

  3. Run Enable-OrganizationCustomization to enable customization

  4. Run New-ManagementRoleAssignment –Role "Mailbox Import Export" –User "MyAdminUserName" to give my admin user the required role

Now the problem is that even after running the command in step 2 I'm getting an error message at step 4, telling me

The command you tried to run isn't currently allowed in your organization. To run this command, you first need to run the command: Enable-OrganizationCustomization.

I thought, okay I'll try to run step 2 again. But when I tried, I got the following error message:

This operation is not required. Organization is already enabled for customization.

So now what? Customization is enabled but not enabled? Did anyone face this issue before? I've done this many times in many different O365 tenants and never seen this happening.








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Azazel90-6698 avatar image
2 Votes"
Azazel90-6698 answered

Never mind. I had to wait for like an hour. Then it worked.

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FilipHeens-7040 avatar image
0 Votes"
FilipHeens-7040 answered

thanks, I'm having the same issue... I'll wait for an hour now ;-)

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