Win 11 Update changed some function keys.

Anonymous
2022-02-16T23:34:21+00:00

Today, I updated to Windows 11 on MSI MS16P5 GP63 Leopard.

The Fn-F3 keys no longer toggle the Synaptics touch pad off/on, which is important for mouse users.

Has anyone else had this problem & fixed it? I couldn't get an answer from MSI, other than to reinstall drivers, but I'm hesitant to do so immediately after updating, as this could cause even more problems.

Windows for home | Windows 11 | Install and upgrade

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Anonymous
2022-02-17T00:22:56+00:00

Hi ElizabethDelaney -

I'm Jerico T., I understand that you're having some issues right now and I'd be more than happy to help you today.

You can try to perform the steps provided by MSI, it's safe. I'll provide you a step by step process.

  1. Open run box by pressing Windows Key + R and type devmgmt.msc then hit enter
  2. Locate and expand Keyboards
  3. Right-click on the driver and select Uninstall
  4. Restart your computer, upon boot up, Windows will attempt to reinstall the driver

If in case issue still persist, kindly try to perform the other steps below.

  1. Open run box by pressing Windows Key + R and type devmgmt.msc then hit enter
  2. Locate and expand Keyboards
  3. Right-click on the driver and select Update driver
  4. Select Browse my computer for drivers
  5. Select Let me pick from a list of available drivers on my computer
  6. Select any older driver from the list and click next
  7. Wait for the process to complete, once completed, restart your computer and check if it resolves your issue.

I also found a post relevant to your concern, kindly click the link below.

https://answers.microsoft.com/en-us/windows/for...

Feel free to reach back if you need any further assistance.

Hope this help. Have a good day.

Thank you,

Jerico T.

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  1. Anonymous
    2022-02-17T12:10:40+00:00

    Done! Thanks for your reply.

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