Share via

Application Hang 1002

Anonymous
2022-03-10T19:46:01+00:00

The program acad.exe version 29.1.47.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 2d08
Start Time: 01d8348585bb4090
Termination Time: 4294967295
Application Path: C:\Program Files\Autodesk\AutoCAD 2020\acad.exe
Report Id: 93ca6bf9-6298-49a1-aca1-bbcd1c78269c
Faulting package full name:
Faulting package-relative application ID:
Hang type: Top level window is idle

  • System
    • Provider
      [ Name] Application Hang
    • EventID 1002
      [ Qualifiers] 0
      Version 0
      Level 2
      Task 101
      Opcode 0
      Keywords 0x80000000000000
    • TimeCreated
    [ SystemTime] 2022-03-10T13:53:07.7918597Z EventRecordID 2820 Correlation
    • Execution
    [ ProcessID] 0
    [ ThreadID] 0 Channel Application Computer DESKTOP-GCL8DLQ Security
  • EventData acad.exe
    29.1.47.0
    2d08
    01d8348585bb4090
    4294967295
    C:\Program Files\Autodesk\AutoCAD 2020\acad.exe
    93ca6bf9-6298-49a1-aca1-bbcd1c78269c Top level window is idle
    54006F00700020006C006500760065006C002000770069006E0064006F0077002000690073002000690064006C00650000000000
Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

5 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-03-10T21:55:35+00:00

    Here ,

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. DaveM121 883.8K Reputation points Independent Advisor
    2022-03-10T20:19:37+00:00

    Hi Michel,

    I am Dave, I will help you with this.

    The best first option would be to completely uninstall AutoCad, restart (not shut down) your PC, and then download and install the latest version of AutoCad 2020 they provide on the Autodesk website.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. DaveM121 883.8K Reputation points Independent Advisor
    2022-03-10T21:59:35+00:00

    Hi Michel,

    Thank you for the screenshot, well its not your system, you have great specs for running AutoCad.

    If this error is only happening with AutoCad, try re-installing your video card device drivers, and if that does not solve the problem, the best option would be to contact Anydesk support, because the problem is in their AutoCAD software, they can probably get some log files from you to work out the problem.

    Was this answer helpful?

    0 comments
  4. DaveM121 883.8K Reputation points Independent Advisor
    2022-03-10T20:56:35+00:00

    Hi Michel,

    Click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2022-03-10T20:36:40+00:00

    I tried, formating and installing but same problem .

    Was this answer helpful?

    0 comments