Form Recognizer

Question

We are running into rate limit issues with our Azure Form Recognizer service. Is it possible to have this rate limit elevated? We are currently on the S0 tier. In reading the documentation for Azure Form Recognizer it isn't clear what the rate limits are for the S0 tier.

Answer 1

Hello,

There is a limitation of Form Recognizer:

Form Recognizer works on input documents that meet these requirements:

Format must be JPG, PNG, PDF (text or scanned), or TIFF. Text-embedded PDFs are best because there's no possibility of error in character extraction and location.
File size must be less than 50 MB.
Image dimensions must be between 50 x 50 pixels and 10000 x 10000 pixels.
PDF dimensions must be at most 17 x 17 inches, corresponding to Legal or A3 paper sizes and smaller.
For PDF and TIFF, only the first 200 pages are processed (with a free tier subscription, only the first two pages are processed).
The total size of the training data set must be 500 pages or less.
If your PDFs are password-locked, you must remove the lock before submitting them.
If scanned from paper documents, forms should be high-quality scans.
For unsupervised learning (without labeled data), data must contain keys and values.
For unsupervised learning (without labeled data), keys must appear above or to the left of the values; they can't appear below or to the right.

Could you please check if above cause the problem? Thanks.

Regards,
Yutong