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Error Message 32 While Reinstalling Printer Driver

Anonymous
2022-03-07T21:38:18+00:00

Full error message reads:

Error message 32 C:package files\HP\HP ENVY PHOTO

7800series\Drivers Store\YetiV4\hpygid24_inf:

4componentof the driver package in the DIFx driver store

is locked by a thread process

I've been trying to uninstall my printer and drivers and reinstall them per HP's limited advice and it has not been without it's issues...

Any help would be appreciated...Thanks

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-03-08T06:25:47+00:00

    Hi

    Welcome to the Microsoft community.

    Your HP driver can not be installed, the main reason may be because of bitlocker or system forced driver signature caused, we found a similar problem for you in the hp forum thread, you can check whether it is helpful to you.

    Solved: Driver installation fails - HP Support Community - 5796279

    Looking forward to your further news.

    You are welcome to reply to this topic at any time, and sincerely thank you for your support of Microsoft products and services.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist

    * If your problem is not solved, you could reply to the post again and we would continue to provide technical support for you.

    * Please check and vote this answer if it helps as it will be beneficial to more community members reading here.

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