Focused Inbox

Reshmi Lata 21 Reputation points
2021-05-05T22:58:21.28+00:00

Hi There

I would like to know if emails received from external email address with High Importance does it go straight to the focused Inbox?

How can i set a mail flow rule for the DL receiving the emails as High Importance to go to the focused inbox?

Thank you

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Yuki Sun-MSFT 25,076 Reputation points
    2021-05-06T05:38:45.323+00:00

    Hi @Reshmi Lata ,

    I would like to know if emails received from external email address with High Importance does it go straight to the focused Inbox?

    Based on my experience, this is uncertain. It may be related to the message content and whether this external email address is a frequent contact of the recipient. Also from the descriprion in this official blog, we can learn that "What lands in your Focused Inbox is determined by an understanding of the people you interact with often, and the content of the email itself (e.g., newsletters, machine generated mail, etc.)":
    94205-1.jpg

    How can i set a mail flow rule for the DL receiving the emails as High Importance to go to the focused inbox?

    The mail flow rule can be set to as follows:
    (I assume by "DL" you are referring to a distribution group so I used "The To or Cc box contains" in the rule condition due to the fact that by design it's not supported to specify a distribution group as a recipient in the condition, see this link.)
    94293-1.jpg

    We can also use Exchange Powershell to create the mail flow rule:

    New-TransportRule -Name <Name of the Rule> -WithImportance "High" -Mode "Enforce" -AnyOfToCcHeader ("DL1") -SetHeaderName "X-MS-Exchange-Organization-BypassFocusedInbox" -SetHeaderValue "true"  
    

    Reference: Configure Focused Inbox for everyone in your organization


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