Factory reset

Question

My pc won't allow me to log in to my account but instead it sends me to a blue screen with trouble shoot but I can only use cmd as the other methods give me an error code each time. Please help factory reset my computer for a fresh start.

Answer 1

Is this where the list of drives is empty?

If so go to bios look to anything related to SATA mode. Change it to AHCI mode. Then try again.

Answer 2

I got one with enough storage and the download went smooth but now it is saying in the windows setup on my pc that there is no signed device drivers found how do I fix that?

Answer 3

If your own computer is not in good shape right now, I don't think it is a good idea to use it to reset, as reset will unlikely go through.

3.73gb is too small. You need one that's at least 8GB.

Answer 4

Is there any other way to do as I only have a 3.73 gb drive or do I need to purchase one

Answer 5

Hello,

You might want to do a clean install at this point:

To perform a clean installation of Windows 10 using the Windows Media Creation Tool. You do need to get access to another computer so you can download the Windows installation files into a flash drive, then use the flash drive to help your computer. Hopefully you have a spare computer, or you can have friend or family help you.

The following steps should be done on a working Windows computer:

Download the Windows Media Creation Tool from Microsoft's official website. https://www.microsoft.com/software-download/win...

Run the tool and select "Create installation media for another PC."

Choose your language, edition, and architecture (32 or 64-bit) and select "Next."

Choose "USB flash drive" as the media to use for the installation and select "Next."

Connect a USB flash drive with at least 8 GB of free space to your computer.

Select the USB flash drive you want to use, and then select "Next."

The tool will then download the required files and create the installation media.

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Now these steps will  be done on your problematic computer:

Go to the computer's BIOS boot menu to have it boot from the USB drive.

Follow the on-screen instructions to install Windows 10, making sure to choose "Custom install" and select the option to delete all existing partitions.

Once the installation is complete, you'll have a clean installation of Windows 10 on your computer.