How to remove passkey?

Question

Unable to login to my MS account with passkey. Intend to remove it in all devices.

Answer 1

Hi Muralikrishna,

Thanks for reaching out Microsoft Community Forum. I totally understand your concern you are having trouble with your passkey. Let me help you with that.

☻Option1: If You Can Still Access Your Account

• Go to

https://account.microsoft.com/security

• Log in using your password, not a passkey

• If you don’t see the password option

• Click Use another method

• Go to Advanced Security Options

• Under Sign-in Preferences or Passkeys look for:

♦ Any saved Windows Hello
♦ FIDO2 keys
♦ Any linked devices

• Remove/Delete each passkey or device listed.

☻ Option2: If you can’t Log In at All

• Go to recovery page

https://account.live.com/acsr

• Enter your Microsoft email

• Fill out the form with:

♦ Old passwords
♦ Recovery email or phone
♦ Any services linked (Xbox, Skype, etc.)

• Microsoft will review and help you regain access

• After that, you can follow Option 1 to remove passkeys

Note:

• After removing passkeys, it's best to:

• Set a strong password

• Using your phone or email

• Set up two-factor authentication

I hope this helps and works for you.

Best Regards,

Kelvin || Independent Adviser

Answer 2

What exactly is the login problem? Are you getting any error messages.

Passkeys are more secure than passwords and Microsoft is moving in that direction for everyone.