Hello Lizz Jansen,
Good Day!
Welcome to Microsoft Community, we are here to help
Thank you for bringing this to our attention, I understand that you need assistance with your print spooler. Please follow the steps below:
The Print Spooler is a Windows service that manages print jobs. If you're encountering an error, here are steps to troubleshoot it:
Restart the Print Spooler Service
- Press
Windows + R, typeservices.msc, and hit Enter. - In the Services window, find Print Spooler, right-click it, and select Stop.
- Wait a moment, then right-click the Print Spooler again and select Start.
Clear the Print Queue
- Press
Windows + R, type spool, and hit Enter. - Navigate to PRINTERS folder and delete all files inside it to clear any stuck print jobs.
- Restart the Print Spooler service afterward.
Update Printer Drivers
- Go to Device Manager (press
Windows + Xand select Device Manager). - Find your printer under Printers, right-click it, and choose Update driver.
- Follow the prompts to search for updated drivers.
Run Windows Troubleshooter
- Go to Settings > Update & Security > Troubleshoot.
- Select Printer and click Run the troubleshooter.
Check for System Updates
- Sometimes outdated system files can cause Print Spooler errors. Ensure your Windows is up-to-date by visiting Settings > Update & Security > Windows Update.
Advanced Troubleshooting
- If the issue persists, you can try to completely reinstall the printer driver or disable third-party printer services temporarily.
Best regards
JK
Microsoft Community
Moderator