Changing Associated Account

Question

I've inadvertently associated my new laptop with my shared Microsoft account instead of my personal account. How do I change it so when it logs in, it's associated with the correct account, and thus associated with the correct 365 and OneDrive accounts?

Thanks.

Answer 1

BTW - I did try rebooting the laptop to see if that fixed it, but it did not.

Answer 2

Good morning Christine-

I switched accounts as you instructed, and that seemed to go fine. However, my laptop still seems to be associating with my shared OneDrive account as opposed to the OneDrive account that I have am now logging on with. When I click on the account, the laptop shows that it is now associating with my personal Microsoft 365 account, but like I said, when I click on the libraries, it's still showing me the libraries associated with the other OneDrive account. How do I switch that?

Answer 3

It's my pleasure to assist you, Rich. :)

Please feel free to reply if you still need assistance.

Thanks,

Christine

Answer 4

Thanks Christine. I'll give it a try in the morning   ~Rich

Answer 5

Hi Rich,

I'm Christine, I'll be happy to assist you. Looks like you would like to change the MS Account associated with your device. No worries, I'll do my best to help you.

To do that, you have to Sign in to Local Account then switch back to MS Account using your personal account.

Please click Start menu and type Your Info then hit enter.

Please click Sign in with Local account instead then follow the prompt.

Once you're signed out, please go to Your Info page again and choose Sign in with MS Account instead and use your personal account.

Please let me know the result. I'll be happy to assist you all the way until it's resolved.

Thank you,

Christine L

Independent Advisor