Glad to help!
Computer keeps restarting when gaming.
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Anonymous
Lately when gaming I'm getting my computer shutting down and restarting and its starting to get annoying.
I'm not sure what info you need but I have:
Processor: AMD Ryzen 9 5950X
GPU: Nvidia 3060Ti
PSU: Corsair RM1000X
Motherboard: B450M Mortar Max
I have stress tested the beans out of my PC (GPU,CPU and PSU) with OCCT and temps and power draw all seemed fine with 0 crashes along the way (over 2 total hours of stress testing). But when gaming, my computer lasts 30 minutes and crashes before restarting itself. The error in my event viewer is as follows.
A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor APIC ID: 12
The APIC ID varies from 0 to 14 so far across multiple crashes. and sometimes the error type instead of "Bus/Interconnect Error" is "Cache Hierarchy Error"
Before installing the 5950X I even had it sent to AMD and tested there and they believe everything is okay with it. I do have a minidump file but don't have Onedrive or Dropbox or anything i know of to put files in a cloud to upload them here. Is there another way to upload a zipped folder here so I can throw my minidump on this too?
Thankyou for your time
Windows for home | Windows 10 | Performance and system failures
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8 answers
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Anonymous
2025-04-18T10:47:49+00:00 I'll do a driver update and report back :) Thankyou for the help thus far
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DaveM121 891.6K Reputation points Independent Advisor2025-04-18T10:41:29+00:00 Your minidump file indicates a driver associated to your AMD processor caused that crash.
Go to the support page for your PC or Motherboard on the manufacturers website, then from there, download and install the version of AMD Chipset drivers they recommend and while there, if you do not have your drive encrypted with Bitlocker, check for any BIOS update that may need to be installed
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Anonymous
2025-04-18T10:02:49+00:00 I'm not sure how to share from Onedrive, but I think I got it. this zip folder contains my minidump from the latest error
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DaveM121 891.6K Reputation points Independent Advisor
2025-04-18T09:59:38+00:00 Hi, I am Dave, I will help you with this.
If you have a Microsoft account, then you should have access to the associated OneDrive account on the link below where you can upload your minidump files to and provide a share link here, I will then analyse the dump file data for you.