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Anonymous
2025-05-11T23:45:06+00:00

I updated the parts of my computer. Not my hard drives I had Windows 10 before. It had told me I could do the windows 11 update. So I did. And it did not work I have windows 11 but it is not activated. I bought Windows 11 from Newegg and I got a Windows 11 key and cd. It is an official Windows CD key I had to scratch off one side of it to use the key. When I entered in that key into activate it says key not valid. Please help

Windows for home | Other | Performance and system failures

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  1. Anonymous
    2025-05-13T16:53:14+00:00

    Hi!

    Thank you for posting your query to community forum!

    As I understand your Windows product key is not working, showing error key not valid. Since you purchased Windows 11 from Newegg, it's best to reach out to their customer support for assistance. They should be able to verify the key and help you resolve any activation issues. Microsoft typically provides support for Windows activation issues, but in this case, the key was purchased through Newegg, a third-party retailer. Since product keys are managed by the seller, Newegg is responsible for verifying and resolving any issues with the activation.

    I hope this answers your query, but if you need further assistance feel free to reply.

    Best regards,
    Scott | Microsoft Community Moderator.

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