I need to use microsoft team but.

Question

i need to use microsoft team by e-mail account, but i cant add my phone number it has already be taken.
Then i have deleted my phone number account, this time i still cant add my phone number.

Q1 If i cant add my phone number, i will use microsoft team by my e mail account?

Q2 How to add my phone number to make sure for using microsoft team?

Thank you

Best regards

Answer 1

Hi @Chollada Seehakulang

Q1 If i can't add my phone number, i will use microsoft team by my e mail account?

Yes.

Q2 How to add my phone number to make sure for using microsoft team?

I did a test in my environment and phone number verification is available in Microsoft Teams. To access this requirement, please follow these steps:

1.Login Azure Active Directory admin center, click Azure Active Directory->Security->Authentication Methods, then you will find Text message method.

2.Click Text message(preview) and enable it, then add user in “Target”.

3.Go back to Users-> Authentication methods and click “Access Panel Profile”

4.Click “Edit Security info”, then you will see this page, click Add method and add your own phone number in Security info. When you add it successfully, you will see it like the following pictures:

5.Go back to Azure Active Directory->Security->Authentication Methods, click “User registration details”and check if the Method Registered is Mobile Phone.

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Answer 2

The issue is mostly related to teamsProduct. Could you please out to teams product support channels?